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Facilities: The resort was modernised in 2025. The resort has a lift and features 327 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Travellers with their own cars can use the parking spaces (no extra charge) (subject to availability). Other services include a childcare service, a car hire service, a transfer service, room service (for a fee) and a laundry service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.All-inclusive room rates at Gran Castillo Tagoro Family & Fun Playa Blanca are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). Food and beverages All buffet meals, snacks, and beverages included Entertainment Onsite entertainment and activities Not included Surcharge for premium or imported non-alcoholic beverages Minibar Room service Spa/beauty facilities and services . Optional fees: Airport shuttle fee: EUR 80 per person (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

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